Energy consulting – Energy law

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Energy contracts can no longer be concluded over the phone.

As of 27/07/2021, all energy contracts, aside from basic energy supply for domestic customers, must be concluded in writing. Concluding contracts on the phone is not longer possible. Originally intended to be part of the German Fair Consumer Contracts Act, this new provision was incorporated into German energy law, and has now come into force in accordance with Section 41(b) paragraph 1 point 1 of the Germany Energy Industry Act (EnWG) as part of the EnWG revisions.

Obligation-free consultation.

Have you adapted your customer acquisition processes in line with the new requirements? Get in touch for an obligation-free consultation and find out more about the impacts that Section 41(b) of the Germany Energy Industry Act (EnWG) will have on contract conclusion and contract termination processes.