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KI strategy

Areas of expertise

Shape
the future

The use of artificial intelligence offers enormous potential for customer communication, process efficiency and new business models. Developing your AI strategy is key. Create clarity for a secure future.

Digital Customer Experience

Excellent customer reviews will catapult your business ahead of the competition. Digital interfaces that promote customer satisfaction:

  • Analysis and evaluation of the potential for improvement of all digital interfaces.

 

  • AI solutions to increase the conversion rate and reduce calling, mailing and targeting costs, as well as scatter loss.

 

  • Prioritisation or measures and development of technical concepts.

 

  • Review of commercial offerings and implementation of tailor-made solutions.

Efficiency-boosting
automation

Business processes are automated wherever possible through the use of AI, resulting in significant cost reductions:

  • Analysis of all core business areas and business process with the aim of identifying potential ways to improve efficiency and reduce costs.

 

  • Development of holistic solutions, requirements specifications and functional specifications.

 

  • Review of commercial offerings and implementation of tailor-made solutions.

New business models

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Algorithms from the fields of data science and AI make sure business areas and products are future-proof. More profit:

  • Risk analysis for business areas focusing on disruptive changes resulting from AI.

 

  • Review of existing business areas with regard to potential ways to increase profits by means of data science and AI.

 

  • Development of growth areas, new products and new services.

 

  • Review of commercial offerings and implementation of tailor-made solutions.

Get in touch.

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Dr.-Ing. Dana Yma Faulenbach   
Managing Director

Corporate groups

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Certified quality management DIN ISO 9001:2015 TÜV SÜD

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